Frequently Asked Questions

You can either check out as a guest, login or create a new account. Our site is new this year, so it does not have any history of previous orders. Creating an account will give you access to view and edit your order as needed before your pick-up date.

If you already have an account, click the account icon in the top right to sign in or view your account. You will see options to view, edit, or cancel your order here.

If you checked out as a guest, you will need to create an account to view, edit or cancel your order. Click the account icon in the top right to sign in or view your account. You may need to push a password reset if it's your first time logging in.

If you are having any trouble, please contact us so we can help with any order adjustments or account issues.

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You will be asked to select your pick-up date when you place your order. When you arrive to pick-up your order, look for signage directing you to the pick-up stations. We do not currently offer delivery for reservations orders - sorry!

Thanksgiving reservations open on October 16 and close on November 25 at 4pm.

December reservations open on December 2 and close December 22 at 4pm.

Oh no! We're so sorry there is a problem with your order. Please contact your local store and so we can make it right.

We recommend 1 lb per person for no leftovers, 1.5 lbs per person for some leftovers, and 2 lbs per person for lots of leftovers.

Yes, we will gladly cut your bird to your preference. Just bring your turkey to the meat department and let them know what you need. Feel free to continue your shopping while we prepare your turkey.

Note: We are unable to offer this additional service at our Downtown Santa Cruz location as we do not have a full service meat department.